Privacy Policy
How Amplify Media collects, uses and protects your information.
1Who we are
Amplify Media ("Amplify", "we", "us") is a social media marketing, website and business systems agency based in San Fernando, La Union, Philippines. This policy covers our website, our client portals and Amplify OS, the system we use to plan, approve, schedule and report on content.
For anything about your data, email us at amplifymediaph@gmail.com.
2What we collect
- Information you give us: your name, business name, email, phone number and the details you share when you book a call, request a quotation, sign an agreement or fill in an onboarding form.
- Your content and brand files: photos, videos, logos, captions and notes you send us or that we create for you.
- Billing information: invoices, amounts and payment status. We do not store card or bank account numbers.
- Connected social accounts: if you connect Instagram, Facebook or TikTok, we receive your account name, profile picture, account ID, the posts we publish for you, and performance numbers such as reach, views, likes, comments and followers. We receive an access token from the platform so we can act on your behalf. We never see or store your password.
- Basic usage data: the pages you visit and your device and browser type, which help us keep the site working. We use your browser's local storage to keep you signed in and remember simple settings.
3How we use it
- To deliver the services in your quotation and agreement.
- To schedule and publish the content you have approved to your connected accounts.
- To show you reports about how your content performs.
- To send you booking confirmations, reminders, invoices and updates about your project.
- To keep our systems secure and fix problems.
We do not sell your information, and we do not use your connected account data for advertising or to build profiles of you or your followers.
4Who we share it with
Only with the services we need to run Amplify, and only for that purpose:
- Supabase (secure database and sign-in) and Vercel (website hosting).
- Google (Gmail and Google Calendar, for booking confirmations and meeting invites).
- Meta (Instagram and Facebook) and TikTok, when you connect your account and we publish for you.
- Our team members working on your account, who are bound to keep your information confidential.
We may also share information when the law requires it.
5How long we keep it
We keep client information for as long as we work together, and up to 5 years after for our tax and legal records. Access tokens for connected accounts are deleted as soon as you disconnect or our work together ends. Content files are kept in your portal until you ask us to remove them.
6How we protect it
Your data is stored in secured databases with access limited to the people who need it. Sign-in to Amplify OS uses two-step verification for our team. Connected account tokens are stored server-side and never shown in the browser.
7Your rights
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed, to access your data, to correct it, to object to its use, to have it deleted or blocked, to get a copy of it, and to file a complaint with the National Privacy Commission. To use any of these rights, email amplifymediaph@gmail.com. We reply within 15 days.
8Deleting your data
You can ask us to delete your data at any time:
- Email amplifymediaph@gmail.com with the subject "Delete my data" and the account or business name. We delete it within 30 days and confirm by email.
- To stop our access to a social account right away, remove "Amplify OS" from your connected apps: on Instagram, Settings → Apps and websites; on Facebook, Settings → Apps and websites (or Business integrations); on TikTok, Settings and privacy → Security → Apps and services.
9Children
Our services are for businesses and adults. We do not knowingly collect information from anyone under 18.
10Changes to this policy
If we change this policy, we will update the date at the top and, for important changes, tell our clients by email.